- Chiller Transport · Industry
Pharma & Healthcare Cold Chain Transport
Temperature-logged transport for medication, vaccines and clinical samples, built around the documentation your compliance team actually needs — not just an assurance that the van was cold.
- Continuous temperature logging
- Emergency dispatch available
Starting from
AED 250
per day · chiller van, logged trip
- Chilled & deep-frozen options
- Trip-level temperature record on request
- What Is It
Why pharma transport is a documentation problem as much as a temperature problem
Moving medication or clinical samples within range is only half the job — being able to prove it stayed within range, for every trip, is what a pharmacy, clinic or distributor’s compliance process actually requires.
We treat this industry differently from a standard produce run. Vehicles assigned to pharma and healthcare bookings run continuous temperature logging by default, drivers are briefed on minimum door-open handling, and the record from the trip is available to you afterward rather than only existing as an assurance from the driver.
This is also where our emergency dispatch service gets used most seriously — a clinical sample or urgent medication shipment that can’t wait for the next scheduled slot gets priority routing, the same as any other emergency call, but handled by drivers already briefed on pharma handling standards.
0°C–8°C
Standard chilled range
−18°C to −25°C
Deep-frozen option
Logged
Every trip, by default
24/7
Emergency availability
- Temperature Monitoring
What you get with a pharma booking
Continuous logging
Temperature recorded throughout the trip, not just checked at pickup and drop-off.
Record available on request
Trip-level data you can attach to your own internal quality or audit file.
Briefed drivers
Drivers assigned to pharma routes are briefed on minimum-handling, low-jostle loading.
Priority emergency routing
Urgent clinical shipments get the same priority as any other emergency dispatch call.
Our processes are built around GDP-aligned cold-chain handling principles. We are not presenting this as a formal third-party GDP or ISO certification — ask our team for current documentation relevant to your specific compliance requirement before booking a regulated shipment.
- Right Vehicle
Matching the vehicle to the shipment
Most medication and clinical sample transport runs in the standard 0°C to 8°C range, covered by our chiller van. Certain vaccines and specialised pharmaceuticals require deep-frozen transport — our freezer van holds −18°C to −25°C for exactly that case.
For larger distributors moving stock between a pharmacy warehouse and multiple clinics or retail pharmacies, our broader cold chain logistics service coordinates multi-vehicle routing under one account manager, with logging applied consistently across every leg.
- How It Works
Booking takes three steps
1
Tell us the shipment & requirements
Product type, required temperature range, and whether you need a logged record.
2
Vehicle & driver assigned
A briefed driver and the right vehicle are confirmed, with logging enabled by default.
3
Delivered, with a record
Trip-level temperature data provided on request after delivery.
- Testimonials
What healthcare clients say
"Temperature logs on every trip made our internal audit painless. That level of documentation is rare from a rental fleet, and it's the reason we moved our whole distribution schedule to SmartLink."
Procurement Manager
Healthcare Distributor — Abu Dhabi
"Our florist chain moves stock before 6am daily. The chiller van is always pre-cooled and on time — no wilted deliveries since we switched."
Layla K.
Supply Chain Lead, Retail Florist — Sharjah
- FAQ
Pharma & healthcare transport questions
Can I get a temperature log for every trip?
Yes — vehicles assigned to pharma and healthcare bookings run continuous logging by default, and the trip-level record is available to you on request.
Do you handle vaccines that need deep-frozen transport?
Yes, our freezer van holds −18°C to −25°C for products that need deep-frozen rather than standard chilled transport.
Are your vehicles GDP or ISO certified?
Our handling practices are built around GDP-aligned cold-chain principles, but we don’t want to overstate this — ask our team for current documentation specific to your compliance requirement before booking a regulated shipment.
Can you transport an urgent clinical sample the same hour?
Yes — call our emergency dispatch line, and a briefed driver will be prioritised for the shipment.
Do you coordinate recurring routes for a pharmacy distributor?
Yes — see cold chain logistics for multi-vehicle, multi-stop route coordination under one account manager.
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